Pierce County District Court: Access to the Court (Oct 2011)
1)
Would you use the District Court Internet site to access information and forms?
Yes
No
2)
How many miles did you travel today (either from home or work) to get to the District Court?
Less than 5 miles
5 - 15 miles
15 - 25 miles
25 - 35 miles
35 - 50 miles
Over 50 miles
3)
I easily found the courtroom or office I needed.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
4)
The court makes reasonable efforts to remove physical and language barriers to service.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
5)
I felt safe in the courthouse.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
6)
The forms I needed were clear and easy to understand.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
7)
In your dealings with the court (today), the District Court handled your matter in a reasonable amount of time.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
8)
Please identify what steps could have been taken to handle your matter in a more reasonable amount of time.
If you would like a personal response, please include your email address or send an email directly to
PCDISTCRT1@co.pierce.wa.us
9)
Court staff paid attention to my needs.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
10)
I was treated with courtesy and respect.
(1-Strongly Disagree; 2-Disagree; 3-Neither Agree or Disagree; 4-Agree; 5-Strongly Agree)
1
2
3
4
5
Generally
In the Courtroom
At the Counter
On the Phone
11)
The court's Web site was useful.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
12)
The court's hours of operation made it easy for me to do my business.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree